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Old 01-31-2008, 03:34 PM
kfz911 kfz911 is offline
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Join Date: Jan 2008
Location: Bucks County, PA
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Angry X5 Pixel Failure - BMWNA offers only 50% toward repair!!!

Hi there - I have a new (to me) '01 X5 with the MID pixel issue. I had read multiple posts on this forum of people with out of warranty X5's with the pixel issue, and BMWNA picked up 100% of the cost of the part, and the owner just pays labor. Which is what I expected.

Well I was told today by Scott of BMWNA in New Jersey that my situation was "reviewed", and BMW will only cover 50% of the part, which is about $800, plus I have to pay labor. So that's $400 plus labor. So much for a goodwill replacement policy!

What does it take for BMW to decide to replace the part 100%??

Is it possible to pick up a used MID display without the pixel problem, and just pay for the labor for installation? There are enough older X5's around in junkyards that I would think the part should be available.

Does anybody have a part # for the MID display so I can search for one?

thanks for any feedback,

Karen in PA
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